At Sneaker Genius, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website, www.sneakergenius.co.za (the “Site”).
Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, place an order, sign up for our newsletter, participate in a survey or promotion, or contact us for customer support. This information may include your name, email address, phone number, billing address, and shipping address.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and our products and services
- Send you promotional offers and newsletters
- Conduct surveys and research to improve our products and services
- Provide customer support and respond to your inquiries
How We Share Your Information
We may share your personal information with third-party service providers who help us fulfill orders, process payments, send marketing emails, and analyze website usage. These service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using your information for any other purpose.
Your Choices
You can choose not to provide certain personal information, but this may prevent you from using certain features of the Site or making purchases.
You can also opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email or contacting us at [email protected].
Security
We use industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].